FAQ

Frequently asked questions

Who is the rightholder of the StandFore FS platform?

The platform is the property of Qulix and was created to:

  • adopt world's best practices and approaches to digital banking solutions development and customize them to comply with the changing market conditions
  • combine a set of channels and apps for remote banking services in one state-of-the-art solution and present it to the European market
  • introduce an open-source platform which is fully integratable with external components and systems
  • enable in-house system modifications and improvements, if required
What is StandFore? What is Qulix?

Qulix is a software manufacturing and consulting company and provider of IT solutions within banking and finance spheres. Company’s business expertise is custom development of compound information systems, corporate and public portals, and comprehensive mobile solutions. Qulix area of expertise includes design, development and implementation of front-end banking systems – for example, portals, e-banking, mobile apps, and etc. – analysis of existing B2C-solutions, post-implementation reviews and banking system maintenance.

The StandFore brand was created by Qulix to market its next-generation front-end platform for banking.

Can banks make in-house platform improvements?

At the moment, Qulix is an exclusive integrator and rightholder of the StandFore FS platform, which gives a number of advantages to bank customers. The main advantage is that Qulix takes is responsible for project implementation as a project management contractor. It uses the following approaches:

  • Further feature modifications on banks’ behalf. The platform has an open and modular structure and well-documented API. Upon release, banks receive a complete source code and development tools. Specialists are trained to plan, develop, implement, and manage further system improvements.
  • Third-party modifications. The platform can be integrated with third-party software components developed according to the same standards.
Which platform improvement options are given to banks?

Banks get the source code and are allowed to further modify it to comply with their specific business functions. Standard platform modifications include:

  • adding or editing business scenarios (new types of remittances, payments, application forms, and etc.)
  • adjustments to the presentation layer (adding of new widgets, graphs, pages, and etc.)
  • connection to third-party systems (anti-fraud systems, CRM, and etc.)
Which platform configuration options are given to business users?

One of the problems of current e-banking systems is the lack of flexibility. Changes go hand-in-hand with paperwork (for example, application reviews), top management approvals and other formal processes, and take a lot of time and efforts. At the same time, there is a growing necessity for quick product customization, offers and content to react to changing market conditions and support the business strategy. The StandFore FS platform enables businesses to make their own key content changes to speed up the whole processes.

  • Static content management (CMS) — management of banners and banner groups, articles, news, tips, directories, etc., content targeting
  • Bank product management — adding or editing bank products and services via an administration interface
    • management of product content pages (description, properties)
    • management of application forms (metadata configuration)
    • management of application processing lifecycle (workflow metadata configuration)
  • Transaction scenario management — definition of operation types, scripts and control elements (transaction metadata)
  • Segmentation and targeting
    • user segmentation based on static (like gender) and dynamic (like an average monthly income) parameters
    • segment-specific display of content (like red banners for women, steel-blue banners for men)
    • segment-specific interface customization (like greater emphasis on payments and account balance statements for housewives, more Forex charts for VIP customers)
Which routine tasks (milestones) are included in a platform deployment project?
  • analysis of business, functional and technical requirements
  • UI/UX design (may be performed by third parties)
  • deployment and customization of the StandFore FS platform core (can be further modified)
  • deployment and customization of platform components specified in the initial investigation stage (the full set includes StandFore Online, StandFore Mobile, StandFore MyBank, StandFore CMS, StandFore Analysis, StandFore Auth, StandFore Security, StandFore DMS)
  • implementation and deployment of a single business services layer (+ facade) for realization of business logic and interaction protocols for communication with external clients (mobile banking, Internet banking, etc.)
  • integration with internal banking systems
  • migration of existing data (data access is granted on a need-to-know basis and controlled by banks)
  • comprehensive system testing (functional and load testing)
  • system configuration
  • submission of a full set of documents (details will be provided below)
  • training for platform users, administrators and banks’ software development teams
  • support and guarantee maintenance
Which marketing options does StandFore FS offer?

Major marketing activities are concentrated in the StandFore DMS (Digital Marketing System) component. Specific implementation of its features may vary and may depend on the CRM features distinguishing between the CRM and DMS. StandFore DMS interacts with the users to build up a personal profile of each customer (static and dynamic data, behaviour, geolocation, and etc.) and tailor e-banking services and offers to comply with that profile. The final functionality may include:

  • customer segmentation
  • segment-specific display of content (messages, pages, widgets, products, news, etc.)
  • creation and management of promotion campaigns
  • creation and management of ad banners

By default, these features will be included in the CRM module. However, we can move them to the DMS module upon request.

How long does a typical implementation project last?

Ideally we plan for a 4-6-month project timeline from project establishment to demo.

How is the platform licensed?

The StandFore FS platform consists of a set of core software and a set of optional components. Each item is separately licensed and must be purchased on its own. Each component license is purchased for a one-time fixed fee regardless of the number of remote banking service users. No additional per-user licenses are required.

How much does StandFore FS cost?

The cost depends on deployment environment, functional scope and the degree of customer involvement. Contact us for a free consultation. We will be more than glad to help you with any arising questions.

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